Name:

Street Address:
Village/Town:
City:
Post Code:

Contact Number:

Order Number:

How did you report this repair?

Was it dealt with promptly and courteously?

Was the operative wearing company uniform?

Did he show you his Identity Badge?
Yes No

Did he explain repair to you?
Yes No

Was the repair carried out satisfactorily?
Yes No

If no, why? (Please tick one of the following)
Work not completed on time
Fault not remedied
Workmanship unsatisfactory
Mess left by workman
Work not completed
Workman rude/impolite

Was the administration of your repair satisfactory?
Yes No

If no, why? (Please tick one of the following)
Contractor did not keep appt
No appointment made
Incorrect details on order
ServiceTotal staff were unhelpful

Comments:
Any comments you wish to make about the service you have recieved?

Actions:
Any action you would like us to take following your repair?

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